Frequently Asked Questions

NSC has many sizes of self storage, including temperature-controlled units and outside parking for your boat, RV or automobile. There is a feature on our website to help you find the best size for your needs, and our knowledgeable staff will be more than happy to assist you with any questions you may have.

If you are having difficulty paying online, please contact your Neighborhood Storage Management Office for assistance.

Neighborhood Storage does send an invoice by email free of charge. If you request a mailed invoice there is $2.00 charge for this service.

Here are some things to think about when considering temperature controlled storage vs. traditional non-temperature controlled storage.

• Drive up access is available with traditional non-temperature controlled units, but temperature controlled units are located in an enclosed building and you must carry your belongings down a hallway to access your unit.
• Temperature controlled storage keeps your belongings in a defined temperature range, whereas non-temperature controlled storage is subject to widely changing temperatures.
• Temperature controlled storage also keeps your belongings from the effects of high humidity. Self storage is sometimes subject to damp conditions.
• By use of an interior hallway, temperature controlled units have less dust accumulation than non-temperature controlled storage and are insulated from the outside conditions.

Each NSC location has a list of professional movers to help you with all of your moving needs. Just ask your site manager for details.

Each facility has FREE maps of Marion County in each store to help you acclimate yourself to the area. There are some helpful links on our website to local resources.

It covers the processing of your paperwork, pest control and we add rodent bait just as a precaution.